Souvy

Support

Account help, subscription support, Taste Vault, privacy, and data requests.

Contact

Email support at connordarenko@gmail.com. Include the email used for your Souvy account and a short description of the issue.

Support URL: https://souvy.fm/support. Typical response time is within 2 business days.

Subscriptions

Souvy+ is purchased through Apple In-App Purchase. You can restore purchases in the app from You, and you can manage or cancel subscriptions through your Apple ID subscription settings.

Account and Data

You can delete your Souvy account in the iOS app from You. For privacy or data questions, email support or review the Privacy Policy.

Taste Vault

If a music Source is not syncing, disconnect it in the app, reconnect it, and wait for import to complete. If it still fails, send support the service name and your Souvy account email.

Terms

Review the Souvy Terms of Service, including subscription terms and the Apple standard Terms of Use (EULA).